Get Started with GCash
- How do I create a new GCash account?
- Create a GCash Jr account
- I can’t create or register for a GCash account. What do I do?
- I'm trying to create a GCash account but it’s asking for an MPIN. What should I do?
- Is there a minimum maintaining balance required to use GCash?
- There is another GCash account using my number. What do I do? See all 7 articles
Logging in to GCash
- I can’t login to GCash because it says I have an “untrusted connection.” What do I do?
- Are there other ways to log in to GCash?
- I can't log in to my GCash account. What do I do?
- Account Secure
- I want to use GCash on another phone or device
- I lost the SIM or phone where my GCash account is registered See all 11 articles
Verify Your Account
- What are the steps to get a Fully Verified GCash account?
- Accepted IDs for GCash Verification
- I don't have accepted IDs for GCash verification. What do I do?
- I’m having issues with using my ePhil ID (Paper type) or Digital National ID to verify my GCash account
- Ano ang mga steps para makakuha ng Fully Verified na GCash Account?
- How can I submit additional documents for my GCash Jr. verification? See all 12 articles
Manage Your Account
- I want to update my address or work information in GCash
- I want to update my GCash email address
- I want to update my name or birthdate in my GCash account
- I want to change my mobile number linked to my GCash account
- My GCash account is on hold. How can I access my account?
- I was Fully Verified, why was my GCash account downgraded to a basic account? See all 15 articles
Wallet & Transactions
- What are my GCash Wallet and Transaction Limits?
- How do I increase my GCash wallet and transaction limits?
- My GCash wallet and transaction limits did not increase even after following the steps. What do I do?
- How do I view and download my GCash transaction history?
- Can I create multiple GCash accounts with different numbers?