Sign in
How can we help you?
Getting Started
How can I create a GCash account?
Can I register a non-Globe mobile number?
How do I get Fully Verified?
See all articles
Cash In/Cash Out
I didn't receive any money after I cashed in
I cashed in, but I entered the wrong number. What do I do?
Is there a fee to cash in or cash out?
How to Cash In to GCash via Bank Apps
How to Cash In via BPI
See all articles
Products and Services
How do I create my Personal QR?
I sent my money to the wrong account. What do I do?
What if I didn't receive my load?
What to do if a bills payment is being rejected?
How can I apply for a GInvest Account?
See all articles
Account Management
I received a notification that I have exceeded my transaction limit in GCash. What can I do?
What are my Wallet and Transaction Limits?
What are the fees I may encounter in GCash?
How can I log in to another GCash account?
How do I apply for a GCash MasterCard?
See all articles
Security
What should I do if I forgot my MPIN?
What is an Unauthorized Transaction?
How do I keep my account safe?
I lost my SIM/phone. What do I do?
How do I report a phishing site?
See all articles
GCash Partners
Paano mag "Pay Bills" ng customer gamit ang GCash Pera Outlet mini app?
Paano mag "Claim Padala" ng customer gamit ang GCash Pera Outlet mini app?
Paano mag "Pa-Cash Out" ng customer gamit ang GCash Pera Outlet mini app?
Paano mag "Pa-Cash In" ng customer gamit ang GCash Pera Outlet mini app?
See all articles
For updates on an existing ticket, go to Help on the GCash App
Learn how to check the status of your existing ticket
Submit a new Ticket
Launch GCash App
