Submit documents for GCash Virtual US Account

In some cases, more documents may be needed to verify your account. You’ll get a message in your GCash app inbox that says “One more step to create your Virtual US Account.”

Here’s what to do:

1. Prepare the documents, such as: a recent payslip, employment contract, client invoice, payment contract, pension or benefit letter, letter of explanation, or proof of relationship.
2. Upload your documents and contact support here

Our partner will review the documents you shared. You’ll get an update in your app inbox after 24 hours.