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Call our Hotline
Our hotline is available daily from 8 a.m. to 5 p.m., with 24/7 assistance for urgent security concerns like scams, fraud, lost or stolen phones, and unauthorized transactions. This dedicated service is here to help keep your account and funds secure.
- • Globe and TM (toll-free) - Call 2882
- • Other networks* - Call (02) 7213-9999
- *Toll charges may apply