How to request transaction history

You can view your transactions from the past 90 days in the GCash app.

To view recent transactions:

1. Tap Transactions.
2. Scroll down and tap Load More.
3. Your transaction history will load 15 transactions at a time.

To view older transactions for up to 4 years:

1. Tap Transactions.
2. Scroll down and tap Request transaction history.
3. Check if your email address is correct and update it if needed.
4. Choose your date range, up to 4 years.
5. Tap Submit Request.
6. You’ll receive an email with the subject Your GCash Transaction History.
7. To open the file, enter your last name and the last 4 digits of your mobile number. For example: delacruz1234.

Helpful tip

• If you don’t receive the email, check your Spam or Junk folder or submit your request again.
• Make sure your inbox is not full so you can receive new emails. If you want to receive the file at a different email address, update your email address in the app first.

• If you can’t click the button or open the document sent in your email, click here to contact support. Our support team will reach out to you within 24 hours.