Manage Your Account – GCash Help Center

Advisory:

GSave and GFunds will be taking a break on July 17, 2026 12:00 AM to July 17, 2026 12:30 AM to make way for system maintenance. Please plan your transactions ahead to avoid any inconvenience.

Unlock my account

Lock my account

Received an email about account inactivity

Change my number in GCash

Change my name or birthday

Update my account information

Change my email address

Change my MPIN

Transfer funds & services from my old GCash account

Claim funds from my suspended Basic account

Why do I need to update my account information again?

Account deactivation email due to GCash T&Cs

SIM Card Registration FAQs

Delete or close my old GCash account

I don’t want to receive SMS of GCash offers and promos