Get Started with GCash
- How do I create a new GCash account?
- Create a GCash Jr account
- I can’t create or register for a GCash account. What do I do?
- I'm trying to create a GCash account but it’s asking for an MPIN. What should I do?
- Is there a minimum maintaining balance required to use GCash?
- There is another GCash account using my number. What do I do? See all 7 articles
Logging in to GCash
- I can't log in to my GCash account. What do I do?
- I lost the SIM or phone where my GCash account is registered
- My phone got damaged or broken and I can’t access GCash. What do I do?
- I can't log in to GCash because my device was detected as not secure
- Are there other ways to log in to GCash?
- I want to use GCash on another phone or device See all 11 articles
Verify Your Account
- What are the steps to get a Fully Verified GCash account?
- Accepted IDs for GCash Verification
- I can’t submit my GCash account verification. What do I do?
- I don't have accepted IDs for GCash verification. What do I do?
- I’m having issues with using my ePhil ID (Paper type) or Digital National ID to verify my GCash account
- How can I submit additional documents for my GCash Jr. verification? See all 11 articles
Manage Your Account
- What is the GCash Account Ownership Limit?
- I want to update my address or work information in GCash
- I want to update my GCash email address
- I want to update my name or birthdate in my GCash account
- I want to change my mobile number linked to my GCash account
- My GCash account is on hold. How can I access my account? See all 16 articles
Wallet & Transactions
- What are my GCash Wallet and Transaction Limits?
- How do I increase my GCash wallet and transaction limits?
- My GCash wallet and transaction limits did not increase even after following the steps. What do I do?
- What is GChat?
- How do I view and download my GCash transaction history?
- Can I create multiple GCash accounts with different numbers?