View and Download Transaction History
The Transactions module lets you view, search, and download your transaction records for daily bookkeeping and reconciliation.
Who can use it?
All users with access to your GCash for Business account can view transactions and download reports.
What you can do
- Check past payments: See details for any transaction from the last 90 days.
- See live updates: Track customer payments, wallet transfers, and payouts as they happen.
- Filter records: Search by payment type or pick dates from the last 90 days.
- Save reports: Download your records as a CSV or Excel file.
Good to know
- Default view: The page starts by showing the last 7 days, but you can pick any dates from the past 90 days.
- Dashboard vs. Transactions: The Wallet Dashboard shows only today's latest 15 transactions. The Transactions module holds your full history and report downloads.
How to use the Transactions module
Select an action below to learn how:
- Log in at business.gcash.com.
- Click Transactions on the left menu.
- The page shows your records from the last 7 days.
Tip: You can also go directly to business.gcash.com/transactions.
- Click the date filter to choose dates from the last 90 days.
- Filter your search by:
- Status: Success, Failed, or Pending
- Type: Payment method or transfer type
- Click any row to see its full details.
Save your records as a file on your computer for your accounting needs.
- Filter the dates and transactions you want.
- Click Export or Download above the table.
- Pick CSV or Excel.
- Save the file.
FAQs
- Transaction / Reference No.: Tracking number for the payment.
- Date created: When the payment started.
- Date posted: When the money arrived.
- Status: Current step of the payment.
- Gross: Total amount before fees.
- Fee: Charge to process the payment.
- EWT: Tax withheld, if required.
- Net: Money left after fees and taxes.
You can view records from the past 90 days (about 3 months). Download your reports each month to keep your own copy.
If you need older data, contact GCash for Business Merchant Support with your:
- Business Name
- Merchant ID
- Dates needed
- Prepare: The transaction is starting.
- Processing: The payment is in progress.
- Success: The transaction is done. For bank transfers, money was taken from your wallet.
- Closed: The transaction is finished.
- Cancelled: The payment was stopped.
- Failed: The payment did not go through. No money should move.
- On Hold: Paused for a security check.
- Refunded: Money was sent back.
For PESONet bank transfers, Success only means money left your GCash wallet. The recipient's bank will credit the money on their normal banking schedule.
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