My GSave Regular Savings dashboard is not loading/not updated. What do I do?
If your GSave Regular Savings dashboard is not loading properly or does not show your updated overall balance, it may be due to an ongoing system maintenance, unstable internet connection, or unavailability of a particular partner bank.
If your balance is not loading and only shows “Processing”, you may try the steps below:
- On your GCash app, tap GSave
- On the GSave homepage, pull down the screen to refresh
- Exit the GSave homepage > enter again to reload the screen
If it still doesn’t work, follow the steps to troubleshoot GCash app issues here. You can also check your balance directly with the respective bank app or website.
Need more Help?
For other inquiries or concerns, check out the following articles:
- I can’t open an account in GSave. What do I do?
- I can’t open my GSave account. What do I do?
- I made a deposit to my Gsave account but it still has not been credited to my account. What do I do?
- I made a withdrawal from my GSave account but it still has not been credited to my GCash wallet. What do I do?