I deposited/withdrew from my GSave account, but it’s not reflecting yet. What do I do?
GSave deposits and withdrawals usually reflect instantly. In some cases, it may take up to 2 business days (excluding weekends and holidays) for it to be credited.
In rare cases where the funds did not reflect within 2 business days, GCash works closely with bank partners to process the funds.
You can expect the funds to be adjusted accordingly, depending on whether it’s a deposit or withdrawal. Check out more details below.
| GSave Partner Bank | Funds to be credited to |
|---|---|
| CIMB | GCash Wallet |
| BPI | GCash Wallet |
| Maybank | Maybank GSave Account |
| UNO Bank | UNO Bank GSave Account |
| Cebuana Lhuillier Rural Bank | eC Savings GSave Account |
If your deposit hasn’t been reflected after 2 business days, click here to ask for help. A customer support representative will be in touch within 24 hours to assist you.
| GSave Partner Bank | Funds to be credited to |
|---|---|
| CIMB | GCash Wallet |
| BPI | GCash Wallet |
| Maybank | Maybank GSave Account |
| UNO Bank | UNO Bank GSave Account |
| Cebuana Lhuillier Rural Bank | eC Savings GSave Account |
If your withdrawal hasn’t been reflected after two business days, click here to ask for help. A customer support representative will be in touch within 24 hours to assist you.
Need more Help?
For other inquiries or concerns, check out the following articles: