Can't open a new GSave account

If you can’t create a GSave account, check these:

1) Is this your first GSave account with the same bank?

You can only have one account per bank. Check your GSave dashboard and tap the banks to confirm. If you changed numbers and want to update your GSave account, refer below:

• GSave by CIMB
• #MySaveUp by BPI
• EzySave+ by Maybank
• #UNOready@GCash by UNOBank
• eC-Savings

2) Is your account verified?

You need to have a Fully Verified GCash account before you can open a GSave account.

1. Go to your GCash profile.
2. Tap “Verify Now” and follow the steps.
3. Make sure your ID is valid and not expired. Check the list of accepted IDs here.

3) Are you eligible for GSave?

GSave is not yet open for GCash Jr. users (below 18 years old). Please stay tuned for updates!

GCash Overseas users can only open a GSave by CIMB account. (No other banks allowed)

4) Do you see an error?

There may be system maintenance with GSave or partner banks. Please try again later.

For Maybank: You need to verify your account after you create it.

• If you see “Account Verification Required,” download the MAYBANK2U PH app.
• If you see “Branch Verification Required,” please go to a Maybank branch.

For eC-Savings: If you see “Something went wrong,” please email cebuanacares@pjlhuillier.com

Need more Help?

If you confirmed all items as YES, but still can’t open a GSave account, click here to contact support. Our support team will reach out within 24 hours.