Can’t open a new GCrypto account
If you can't open a GCrypto account, it may be because of these reasons:
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Eligibility requirements
- You must be at least 18 years old
- You must be a Fully Verified GCash user
- Your GCash profile must be updated
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One GCrypto account only
- You can only have one GCrypto account
- If you're sharing an email with someone who already has GCrypto, update your email in the GCash app, then try again
If you still can’t open a GCrypto account, click here to contact support. Our team will reach out within 24 hours.