Can’t open GCrypto dashboard

If you see an error when you open GCrypto in the GCash app, it may be because:

• System problem or maintenance: The system may be down or under repair. Wait a few hours, then try again. You can also try these troubleshooting steps for common app issues.
• Your account info needs an update: Follow the steps in the app to update your details. You may need to send extra documents or verify your info.

If you still cannot open GCrypto and still see an error, click here to contact support. Our team will reach out to you within 1–2 business days.