Can’t open a new GCrypto account
If you can’t open a GCrypto account, it may be because of the reasons below:
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Eligibility requirements
- You must be at least 18 years old.
- You must be a Fully Verified GCash user.
- Your GCash profile must be updated.
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One GCrypto account only
- You can only have one GCrypto account.
- If you share an email with someone who already has GCrypto, update your email in the GCash app, then try again.
If you still can’t open a GCrypto account, click here to contact support. Our team will reach out within 24 hours.