InstaPay Advisory:

Starting July 4, 2026, InstaPay transfers will be lowered to Php 10 per transaction. Update your GCash app to the latest version to reflect the new fee.

Home page ng Sentro ng Tulong ng GCash Help Center

Help Center

Customer
    English (United States)

    Select Language

    Filipino English




    Get Started with the GCash Card

    • Ano ang GCash Card?
    • Ano ang GCash Klook Card?
    • Paano umorder ng GCash Card?
    • GCash Card delivery areas
    • Track or follow up GCash Card delivery
    • GCash Card FAQS

    Use Your GCash Card

    • Paano magbayad gamit ang GCash Card?
    • GCash Card fees and transaction limits
    • Paano mag-withdraw ng cash gamit ang GCash Card

    I-manage GCash Card

    • Paano mag-link ng GCash Card sa GCash account
    • Paano mag-reset ng GCash PIN
    • Paano mag-lock ng GCash Card
    • Paano mag-deactivate ng GCash Card
    • Paano mag-transfer ng linked GCash Card sa bagong mobile number

    GCash Card issues

    • GCash Card adjustment after a purchase
    • Hindi ako makapag-order ng GCash Card
    • Hindi nagre-reflect ang GCash Card payment
    • Bakit hindi agad nababawas ang payment kung gamit ang GCash Card?
    • Hindi ako makapagbayad gamit ang GCash Card
    • Hindi tinatanggap ng merchant ang GCash Card ko for payment
    • Tingnan lahat ng 13 (na) artikulo
    English (United States)
    Home page ng Sentro ng Tulong ng GCash Help Center
    G-Xchange, Inc. (GXI) is regulated by the Bangko Sentral ng Pilipinas (www.bsp.gov.ph)
    Official GCash Website Privacy Notice Terms and Conditions Contact Us
    Copyright © 2026 GCash. All Rights Reserved.