I can’t buy/sell on GCrypto. What do I do?

If you're unable to buy or sell on GCrypto, it may be due to system maintenance affecting the availability of GCrypto services.

Your transactions are typically processed automatically and should be credited to or debited from your GCash wallet within 2 business days.

If you need further assistance, click here to ask for help. A customer service representative will contact you in 24 hours.