I can’t deactivate my GCash VISA/Mastercard Card. What do I do?

If you're experiencing any issues in deactivating your GCash Card, click here to ask for help. A customer service representative will contact you in 24 hours.

Please note that once you deactivate your GCash Card, it will be permanently unlinked from your GCash account. This action is final and cannot be undone, meaning you won’t be able to use your GCash Card again.