Advisory:

GCash will be taking a break on October 2, 2026 from 2:00AM to 3:00AM make way for system maintenance. Please plan your transactions ahead to avoid any inconvenience.

GCash Help Center Help Center home page

Help Center

Customer
    Filipino

    Select Language

    English Filipino




    Get Started with GCash Pera Outlet

    • Paano makahanap ng Authorized GCash Pera Outlet

    Cash In via GPO

    • How to cash in through a GPO
    • Did not receive money?
    • Cashed in to the wrong number
    • Can't cash in through GPO

    Cash Out via GPO

    • How to cash out through a GPO
    • Can’t cash out through GPO

    Pay Bills via GPO

    • Official GPO Billers and Fees
    • Can't or unable to pay bills through GPO
    • Incorrect details in bills payment through GPO
    • Bills payment through GPO not posted or failed

    Pabayad QR via GPO

    • I was charged multiple times for my QR payment at GPO. What should I do?
    • My GCash wallet was deducted, but the GPO did not receive the payment. What should I do?
    • How to pay using QRPH at a GPO

    Send Load via GPO

    • Can't send load through GPO
    • Wrong number or details for load through GPO
    • Send load through GPO not received
    Filipino
    GCash Help Center Help Center home page
    G-Xchange, Inc. (GXI) is regulated by the Bangko Sentral ng Pilipinas (www.bsp.gov.ph)
    Official GCash Website Privacy Notice Terms and Conditions Contact Us
    Copyright © 2026 GCash. All Rights Reserved.