Can't or unable to pay bills through GPO

If you're getting an error when you pay your bill via GPO, try these steps:

1. Check if your biller is available. Billers that are grayed out are under maintenance and can’t be paid.
   
2. Make sure you have enough funds in your wallet balance.
3. Check if you’ve reached your GCash transaction limit (it resets monthly).
4. Follow these steps to troubleshoot your GCash app.

If your wallet was deducted but you’re not sure if the payment went through, click here to learn more.

If you still can’t pay because of an error, click here to contact support. Our team will reach out to you within 24 hours.