Products and Services
Explore the different things you can do with GCash! Learn how to buy load, send money, pay bills, and more.
Buy Load
What if I didn't receive my load?
I didn't receive any load cashback. What do I do?
Can I send load to someone else?
See all 10 articlesSend Money to another GCash Account
How do I create a KKB request?
Can I remind someone to pay me on KKB?
How do I mark someone as "paid" on KKB?
I didn't receive money sent to me / The person I sent money to didn't receive it
See all 13 articlesPay Bills
How can I top-up my RFID using GCash?
I paid my bill, but it was not posted. What do I do?
I did not get a confirmation SMS. What do I do?
I paid the wrong biller. What do I do?
See all 8 articlesPay QR
How to Pay QR using the GCash App
Which QR merchants accept GCash?
I didn't receive the SMS notification for my QR payment. What do I do?
Pay Online
I did not authorize and link my GCash to Google/Apple, what do I do?
How can I refund my Google Transactions?
Are there any additional fees when using GCash for my purchases on Apple/Google services?
What should I do if I cannot link GCash to Apple/Google services due to an error?
How to unlink GCash from Apple services?
Am I automatically debited for every purchase I make after linking GCash to Apple/Google services?
See all 15 articlesGCredit
Will my Credit Limit decrease if my GScore Decreases?
How many times can I max out my credit line?
How to get lower interest fees?
How to increase GCredit Limit?
What happens when I don't pay my dues on GCredit on time?
See all 14 articlesSave Money
What do I do if Save Money transactions did not push through?
How do I Register to Save Money?
How can I deposit and withdraw in Save Money?
How much can I deposit and withdraw in Save Money?
How do I know if my deposit or withdrawal was successful?
See all 15 articles