Products and Services

GInsure

What is GInsure?

How do I purchase a Singlife product through the GCash App?

What are available insurance products from Singlife?

What are the requirements to enroll in GInsure?

What we are not able to cover for Dengue and COVID-19?

How long would it take before I receive my benefit?

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Buy Load

How can I Buy Load?

How can I buy load on Messenger?

What if I didn't receive my load?

Can I send load to someone else?

How can I buy Gaming Pins?

I accidentally bought load for the wrong person. What do I do?

See all 8 articles

Send Money to another GCash Account

How do I create a KKB request?

How do I pay for KKB?

Can I remind someone to pay me on KKB?

I sent my money to the wrong account. What do I do?

How do I mark someone as "paid" on KKB?

How to Send Money with a Clip

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Bank Transfer

How can I send money to a bank?

How can I schedule a bank transfer?

Which banks can I transfer money to?

Pay Bills

How to correct a mistake during bills payment?

Paano mag top up ng RFID gamit ang GCash?

I did not get a confirmation SMS. What do I do?

I was charged twice for my bill. What do I do?

How to pay my SSS contribution?

Paano magbayad ng SSS contribution?

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Pay QR

How to Pay QR using the GCash App

Which QR merchants accept GCash?

I didn't receive the SMS notification for my QR payment. What do I do?

How can I refund my QR payment?

I can't scan the store's QR Code. What do I do?

Pay Online

GMovies FAQs

How do I access GLife in GCash?

I need to refund the purchase I made using my GCash Mastercard or AMEX Virtual Card. What do I do?

How do I play Goama Games in GCash?

How do I pay Facebook Ads using GCash?

How do I link and unlink my GlobeOne account in my GCash app?

See all 12 articles

GCredit

FAQs on GCredit’s Auto-Deduct Feature

Policies on GCredit account review

When is my due date?

How to get lower interest fees?

How to increase GCredit Limit?

What happens when I don't pay my dues on GCredit on time?

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Save Money

How can I avail of the 4% promo interest rate of Save Money?

How can I avoid account expiration on my GSave Account?

How do I upgrade/link my Save Money Account?

What do I do if Save Money transactions did not push through?

What is Save Money?

How do I Register to Save Money?

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Invest Money

What are Risk Profile/Appetite and Risk Rating?

How do I redeem my investments?

What is Invest Money?

How do I apply for Invest Money?

How can I start investing in GCash?

What are Investment Funds?

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GCash Forest

What is GCash Forest?

How do I plant a tree?

How do I earn energy?

Where will the trees be planted?

Who will plant the trees?

When can I receive free energy?

See all 8 articles