Products and Services

GGives

What is GGives?

How Do I become Eligible for GGives?

How do I apply for GGives?

How do I read the GGives Dashboard?

How do GGives Interest and Fee charges work?

How do I use GGives?

See all 10 articles

Send Money

How do I Send Money to another GCash account?

Can I send money to a non-GCash user?

Can I send money to Smart/SUN subscribers?

Can I send money to Smart Padala?

Is there a limit to how much I can send?

How do I access my GCash Contact List to Send Money?

See all 20 articles

Buy Load

How can I Buy Load?

What should I do if I didn’t receive my load?

What should I do if I didn’t receive my E-PINs?

I accidentally bought load for the wrong person. What do I do?

I got charged twice after buying load. What do I do?

Pay Bills

What to do if a bills payment is being rejected?

What to do during accidental error in paying the bill?

Paano mag top up ng RFID gamit ang GCash?

I did not get a confirmation SMS. What do I do?

What to do if a bills payment got charged twice or more?

How to pay my SSS contribution?

See all 17 articles

Pay QR

How can I sign up my business digitally to accept GCash QR payments?

How do I pay using the QR?

Which QR merchants accept GCash?

I didn't receive the SMS notification for my QR payment. What do I do?

How can I refund my QR payment?

I can't scan the store's QR Code. What do I do?

See all 7 articles

Pay Online

Alipay+ Store Participating Merchant Branches in A+ Rewards

What is A+ Rewards?

How do I claim and use free vouchers in A+ Rewards?

How do I buy vouchers and gift cards in A+ Rewards?

How do I reach out to A+ Rewards Help Center for Customer Support?

I have concerns with my GCash account as my payment method in Google Play. What do I do?

See all 37 articles

GLife

What is GLife in GCash App?

How do I access GLife in GCash App?

What to do if I encountered a problem when trying to access or use GLife in GCash App?

How do I shop at GLife in GCash App?

How to know if my transaction in GLife is successful?

What to do if my transaction in GLife was confirmed but I did not receive the product or service?

See all 7 articles

Bank Transfer

How can I send money to a bank?

How can I schedule a bank transfer?

Which banks can I transfer money to?

GForest

Can I unfriend someone in GForest?

What is GForest?

How do I plant a tree?

How do I earn energy?

Where will the trees be planted?

Who will plant the trees?

See all 8 articles

GLoan

What happens if I don’t pay my GLoan dues on time?

I was notified that I’m eligible for GLoan but when I applied, the app says it’s not available for me. What will I do?

Can I fully pay my loan in advance? Is there a benefit to paying my loan in advance?

What is GLoan?

Why can’t I access GLoan?

How much can I get with GLoan? How much is the interest?

See all 17 articles

GInsure

What is GInsure?

Everything you need to know about Cash for Dengue costs

Everything you need to know about Cash for Income Loss due to Accidents

Everything you need to know about Cash for Income Loss due to Any Cause

What is Online Shopping Insurance?

What is GInsure Bill Protect?

See all 15 articles

GCredit

What is GCredit?

What is GCredit and CIMB Bank Partnership?

Who is eligible for GCredit?

What is a GScore?

What is a GScore? I am already using GCredit

What is a GScore? I am not yet a GCredit user

See all 28 articles

Save Money

What is Save Money?

What is CIMB Bank?

What is GCash Coins?

Is there a required balance to start earning interest? How much?

How do I upgrade/link my Save Money Account?

What do I do if Save Money transactions did not push through?

See all 13 articles

GInvest

How do I start investing with GInvest?

GInvest Advisory: Feeder Funds Restrictions for US Persons

What is GInvest?

How can I apply for a GInvest Account?

What are the requirements of an investment account?

Who is ATRAM Trust Corp?

See all 25 articles