Products and Services
Explore the different things you can do with GCash! Learn how to buy load, send money, pay bills, and more.
Send Money
How do I send money via GCash Padala?
How do I claim money through GCash Padala?
What are the fees when sending GCash Padala?
How do I create my Personal QR?
How do I send money via Personal QR?
How do I create a KKB request?
See all 18 articlesBuy Load
What should I do if I didn’t receive my load?
What should I do if I didn’t receive my E-PINs?
I accidentally bought load for the wrong person. What do I do?
Pay Bills
Paano mag "Pay Bills" ng customer gamit ang GCash Pera Outlet mini app?
What to do if a bills payment is being rejected?
What to do during accidental error in paying the bill?
Paano mag top up ng RFID gamit ang GCash?
I did not get a confirmation SMS. What do I do?
What to do if a bills payment got charged twice or more?
See all 18 articlesPay QR
How can I sign up my business digitally to accept GCash QR payments?
Which QR merchants accept GCash?
I didn't receive the SMS notification for my QR payment. What do I do?
How can I refund my QR payment?
I can't scan the store's QR Code. What do I do?
See all 7 articlesPay Online
Alipay+ Store Participating Merchant Branches in A+ Rewards
How do I claim and use free vouchers in A+ Rewards?
How do I buy vouchers and gift cards in A+ Rewards?
How do I reach out to A+ Rewards Help Center for Customer Support?
I have concerns with my GCash account as my payment method in Google Play. What do I do?
See all 37 articlesGLife
How do I access GLife in GCash App?
What to do if I encountered a problem when trying to access or use GLife in GCash App?
How do I shop at GLife in GCash App?
How to know if my transaction in GLife is successful?
What to do if my transaction in GLife was confirmed but I did not receive the product or service?
See all 7 articlesGLoan
How much can I get with GLoan? How much is the interest?
What other fees do I have to pay when availing a GLoan?
I already have an existing GLoan, can I apply for another one?
See all 14 articlesGInsure
Everything you need to know about Cash for Dengue costs!
Everything you need to know about Cash for Income Loss due to Accidents!
Everything you need to know about Cash for Income Loss due to Any Cause!
What is Online Shopping Insurance?
Can you tell me more about Singlife?
See all 14 articlesGCredit
Why is CIMB Bank asking me for additional details?
What is GCredit and CIMB Bank Partnership?
GCredit & CIMB Bank Partnership Frequently Asked Questions
See all 15 articles