Products and Services
Explore the different things you can do with GCash! Learn how to buy load, send money, pay bills, and more.
Send Money
I sent my money to the wrong account. What do I do?
I didn't receive money sent to me / The person I sent money to didn't receive it
How do I Send Money to another GCash account?
Can I send money to a non-GCash user?
Can I send money to Smart Padala?
Is there a limit to how much I can send?
See all 8 articlesBuy Load
What should I do if I didn’t receive my load?
What should I do if I didn’t receive my E-PINs?
I accidentally bought load for the wrong person. What do I do?
Pay Bills
What to do if a bills payment is being rejected?
What to do during accidental error in paying the bill?
Paano mag top up ng RFID gamit ang GCash?
I did not get a confirmation SMS. What do I do?
What to do if a bills payment got charged twice or more?
How to pay my SSS contribution?
See all 17 articlesPay QR
How can I sign up my business digitally to accept GCash QR payments?
How to Pay QR using the GCash App
Which QR merchants accept GCash?
I didn't receive the SMS notification for my QR payment. What do I do?
How can I refund my QR payment?
I can't scan the store's QR Code. What do I do?
See all 7 articlesPay Online
I have concerns with my GCash account as my payment method in Google Play. What do I do?
How do I manage GCash as my payment method in Google Play?
How do I use GCash to pay for Google Play subscriptions?
How can I pay and purchase at AUB Paymate / Botty's partner merchants using GCash?
How can I pay and purchase at Booky's partner merchant using GCash?
How can I pay and purchase at partner merchants online using GCash?
See all 35 articlesGLife
What to do if I want to cancel my transaction in GLife?
What to do if my transaction in GLife was confirmed but I did not receive the product or service?
How to know if my transaction in GLife is successful?
What to do if I encountered a problem when trying to access or use GLife in GCash App?
How do I shop at GLife in GCash App?
See all 7 articlesGLoans
How do I become eligible for a GLoan?
How much can I get with GLoan? How much is the interest?
What other fees do I have to pay when availing a GLoan?
I already have an existing GLoan, can I apply for another one?
See all 17 articlesGInsure
Can you tell me more about Singlife?
Everything you need to know about Cash for Dengue costs!
Everything you need to know about Cash for Income Loss due to Accidents!
Everything you need to know about Cash for Income Loss due to Any Cause!
Can I buy an insurance for someone else?
See all 14 articlesGCredit
Why is CIMB Bank asking me for additional details?
What is GCredit and CIMB Bank Partnership?
GCredit & CIMB Bank Partnership Frequently Asked Questions
See all 15 articlesSave Money
Is there a required balance to start earning interest? How much?
How do I upgrade/link my Save Money Account?
What do I do if Save Money transactions did not push through?
See all 13 articles