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- What is Singlife’s 3 in 1 Protection Plan?
- Who can avail of the Singlife 3 in 1 Protection Plan?
- What are the benefits included under the Confinement Allowance Benefit and Severe Cases benefit?
- What are the accidents covered under Accidental Disability and Death?
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How do I purchase the Singlife 3 in 1 Protection Plan in the GCash App?
- FAQS on the Singlife 3 in 1 Protection Plan
What is the Singlife 3 in 1 Protection Plan?
The Singlife 3-in-1 Protection Plan is a comprehensive coverage product that provides protection against accidents, dengue, and COVID-19 at an affordable price for you and your family.
With this product you can provide coverage for each of your family members ensuring that you are prepared for their medical costs while paying the same amount.
The product has the following benefits:
| CONFINEMENT ALLOWANCE | You will be covered if you get confined in a hospital due to an accident, dengue or COVID-19. |
| DENGUE TEST ALLOWANCE | You will get cash if you test positive for Dengue. |
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SEVERE DENGUE & COVID 19 (Benefit for Severe Cases) |
Protects you from medical expenses when you experience sever effects of Dengue or COVID-19, including if you pass away due to either Dengue or COVID-19. |
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ACCIDENTAL DISABILITY & DEATH (Benefit for Severe Cases) |
Protects you and your family if you pass away or you get permanently disabled due to an accident. |
Who can avail of Singlife’s 3 in 1 Protection Plan?
You can avail of this product if you are:
- 18 to 55 years old
- A fully verified GCash user
- In good health, able to work and do daily activities without any help
- A Filipino citizen or a foreigner who is a legal resident of the Philippines.
*Note: To be covered for COVID-19, you must not be suffering from any pre-existing conditions (including previous COVID-19 diagnosis)
For the qualified dependents, please click on the link “Who can be my dependents?”
What are the benefits included under the Confinement Allowance Benefit and Severe Cases benefit?
| CONFINEMENT ALLOWANCE BENEFITS | |
| DENGUE CONFINEMENT ALLOWANCE | Get a cash benefit if you get diagnosed with Dengue and are confined in a hospital for at least two (2) hospital days |
| COVID-19 CONFINEMENT ALLOWANCE | Get a cash benefit if you get diagnosed with COVID-19 and are confined in a hospital for at least two (2) hospital days |
| CONFINEMENT ALLOWANCE DUE TO ACCIDENT | You will get a cash benefit if the insured is confined in a hospital due to accidents for at least two (2) hospital days. The confinement must happen within 30 days from the date of accident. This benefit can only be availed once a year. |
| SEVERE CASES BENEFITS | |
| SEVERE DENGUE BENEFIT | Get a actual expenses reimbursed when you suffer from Severe Dengue. You must be diagnosed with Dengue with a valid test and must have been confined for at least three (3) hospital days. |
| SEVERE COVID-19 DENGUE BENEFIT | Get your actual expenses reimbursed when you suffer from Severe Dengue. You must be diagnosed with COVID-19 with a valid test and must have been confined for at least three (3) hospital in an ICU. |
| ACCIDENTAL DISABILITY AND DEATH | If you get permanently disabled or pass away due to an accident, you or your family will receive the benefits through lump-sum payment. |
What are the accidents covered under Accidental Disability and Death?
| STANDARD ACCIDENTS COVERAGE |
You will receive 100% of the benefit amount if you become disabled due to the accidents listed below.
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| EXPANDED ACCIDENTS COVERAGE |
You will receive 50% of the benefit amount if you become disabled due to the accidents listed below.
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How do I purchase the Singlife 3 in 1 Protection Plan in the GCash App?
FAQS on the Singlife 3 in 1 Protection Plan
How many policies can I buy?
You may buy multiple 3-in-1 Protection Plan policies from Singlife, as long as the benefit amount of all policies you are covered in (either as a Primary insured or Insured Dependent) does not exceed the following maximum benefit amount limits:
- Dengue Test Allowance – Php 5,000
- Dengue Confinement Allowance – Php 100,000
- COVID-19 Confinement Allowance – Php 50,000
- Accidental Confinement Allowance – Php 30,000
- Severe Dengue Benefit – Php 1,000,000
- Severe COVID-19 Benefit – Php 500,000
- Accidental Disability & Death – Php 6,000,000
Can I buy it for someone else?
You cannot buy a policy for someone else directly. However, you can cover them as dependents when you buy a policy for yourself.
Who can be my dependents?
- Legal spouse, aged 18 to 55 years old;
- Life Partner, aged 18 to 55 years old, if you both do not have any legal spouse;
- Legitimate and/or illegitimate children, aged 30 days old to 22 years old;
- Children of any of the following; :
- Policy Owner,
- the insured dependent spouse, or
- insured dependent - life partner
Your dependents must also be in good health, not suffering from any pre-existing conditions. Your dependent must also be a Filipino citizen or a foreigner who is a legal resident of the Philippines.
For individuals aside from the qualified dependents mentioned above, they can still buy for themselves through the GCash App.
Can I cancel my policy?
Yes, you can cancel your policy.
If you cancel your policy within 15 days after you receive it, we will return all premiums paid. Your policy is considered received after we have sent the e-Policy to your registered email.
How do I know if my policy has been successfully issued?
You will see a confirmation page in the GCash app once your policy is issued. You will also receive a confirmation email from Singlife, with a copy of your policy contract.
What if I don’t see the confirmation page for a successful transaction?
You may email Singlife at help@singlife.com, or through our hotline at +632 8299 3737 (Mon to Sun, 9 am to 8 pm)
When will the policy be issued/delivered?
Singlife will issue an e-Policy within 24 hours after you have completed the application process and payment. It will be sent to your registered e-mail address and will also be available in on the Policy Page in the GCash app. If you weren’t able to receive it within the 24-hour period, you may email Singlife at help@singlife.com, or through their hotline at +632 8299 3737 (Mon to Sun, 9 am to 8 pm).
How do I pay for my insurance?
The amount for payment will be automatically deducted from your GCash e-wallet on the premium due dates. Please make sure you have enough balance in your GCash e-wallet to keep your policy active.
When can I claim benefits from my insurance?
You can claim benefits from your insurance upon the effectivity of your policy. If it’s due to an accident you can file a claim immediately as long as the incident happens while your policy is active.
For Dengue & COVID-19, you can file a claim after 15 days from the effective date of your policy.
How do I claim benefits from my insurance?
You may email Singlife at help@singlife.com, or through their hotline at +632 8299 3737 (Mon to Sun, 9 am to 8 pm) and their Case Managers will assist you in filing a claim.
Singlife will contact you if they require additional documents.
The review of the claim will only start once the complete requirements have been submitted.
Am I covered outside the Philippines?
Yes, you are covered while you are outside of the Philippines except for COVID-19. The cash benefit payable will be in Philippine Peso.
What are the acceptable hospitals to avail of the benefits?
You can avail of the benefit as long as the hospital or clinic where the confinement or treatment was done is a DOH Licensed Government and private hospital. For COVID-19 patients, however, the confinement has to be done in a DOH-licensed COVID-19 hospital for the benefits to be accepted.
Check out the list of Singlife Accredited hospitals.
I have more questions or concerns. What can I do?
You may chat with Singlife or email them at help@singlife.com, or call us at +632-8299-3737 (Mon to Sun, 9am to 8 pm)