FWD BIG 3 Critical Illness Insurance

BIG 3 Critical Illness Insurance is a protection plan that covers the top 3 most common critical illnesses in the Philippines: Cancer, Heart Attack, and Stroke.

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Eligibility 

You can avail of this product if you are: 

  • At least 18-55 years old
  • A Fully Verified GCash user
  • In good health, able to work and do daily activities without any help
  • A Filipino citizen or a foreigner who is a legal resident of the Philippine

 

Note:

You cannot buy this policy for someone else directly. 

 

Coverage

With FWD BIG 3 Critical Illness Insurance, you are provided with the following benefits:

  • Cash Benefit: Receive a cash payout if you're diagnosed with cancer, heart attack, or stroke.
  • 100% Coverage: Get 100% of the benefit amount upon diagnosis, whether it's early or late-stage cancer, heart attack, or stroke.
  • Early to Late-Stage Cancer: Receive the full benefit amount for both early and late-stage cancer diagnoses.
  • Multiple Policies: You can buy multiple policies with a combined benefit amount of up to ₱2 million.
  • Annual Coverage: Be protected for one year, with the option to renew every year until you turn 79.

 

Note:

You are covered while you are outside of the Philippines except for COVID-19. The cash benefit payable will be in Philippine pesos.

 

Purchase FWD BIG 3 Critical Illness

To purchase FWD BIG 3 Critical Illness follow the steps below:

  1. On your GCash app, tap GInsure > Health
  2. Select the FWD BIG 3 Critical Illness Insurance product.
  3. Fill out the application form with the required details and agree to the health declarations.
  4. Complete the payment process.

You will receive a confirmation page of the successful payment of your chosen policy. 

FWD will send your e-policy within 24 hours of completing the application and payment. You'll receive it via your registered email, which will also be accessible on the Policy Page in the GCash app.

You can also check a copy in the app Omne by FWD.

 

Premium payments will be automatically deducted from your GCash e-wallet on the due dates. Make sure your GCash balance is sufficient to keep your policy active.

 

Cancellation and Claims 

Cancellation

You are entitled to a free-look period which will run for 15 days upon issuance of the policy. During this period, you may review the policy provisions, inclusions, and exclusions. 

If you decide to cancel your policy within the free-look period, you may do so on our Omne by FWD app, contact our 24/7 Customer Connect at +632 8888 8388, or email CustomerConnect.ph@fwd.com, to get a full refund.  



Claims

To file a claim, you can reach FWD through any of the following:

  • 24/7 Customer Connect: Call +632 8888 8388
  • Email: CustomerConnect.ph@fwd.com or claimsconnect.ph@fwd.com
  • Omne by FWD App: Submit your claim directly through the app

A dedicated Claims Ambassador will be assigned to assist you personally.

 

Contact FWD 

To contact FWD, check out their available channels below: 

  • 24/7 Customer Connect: Call +632 8888 8388
  • Email: CustomerConnect.ph@fwd.com or claimsconnect.ph@fwd.com
  • Omne by FWD App: Submit your claim directly through the app

 

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