Can’t open a US Virtual Account
If you can’t create a US Virtual Account, check these reasons:
-
You may not be eligible. Make sure you:
- Are Fully Verified
- Are a Philippine resident aged 18+
- Have a completed GCash profile
- Have 1 valid government ID
- There may be system maintenance. Try again later if you can’t register or access your account.
- You may need to submit more documents. Click here to learn how.
If you still have issues, take a screenshot of the error and click here to contact support. Our team will contact you within 24 hours.