Can’t open a US Virtual Account

If you can’t create a US Virtual Account, check these reasons:

• You may not be eligible. Make sure you:
  • Are Fully Verified
  • Are a Philippine resident aged 18+
  • Have a completed GCash profile
  • Have 1 valid government ID
• There may be system maintenance. Try again later if you can’t register or access your account.
• You may need to submit more documents. Click here to learn how.

If you still have issues, take a screenshot of the error and click here to contact support. Our team will contact you within 24 hours.