I want to use GCash on another phone or device
To use GCash on another phone or device, you have to unregister first on your old device and register on the new device. Please take note you can only use GCash on ONE DEVICE.
Before switching to a new phone or reinstalling the GCash app, first unregister or remove your registered phone from your GCash account.
To unregister your phone from your GCash account, please follow the steps below:
- On your GCash app, tap Profile > Settings
- Tap Account Secure > Unregister Phone
- Review and confirm the details and tap Yes, Unregister
- Take your selfie scan or enter the OTP
You’ll see a page confirming the successful registration of your phone. You will also get an SMS confirming your phone has been unregistered to your GCash account.
To register a trusted phone to your GCash account, please follow the steps below:
- On your GCash app, input your mobile number and tap Next
- Enter the 6-digit authentication code and tap Submit
- Tap MPIN Login and input your MPIN
- Select Yes! Register this Phone
- Prepare for a selfie scan
- Take your selfie scan or enter your MPIN
You’ll see a page confirming your phone's successful Account Secure registration. You will also get an SMS confirming your phone is registered to your GCash account.
Need more help?
Check out the articles below to learn how to access your phone based on the following scenarios.