Frequently Asked Questions:
- What is a wallet limit
- What is a transaction limit
- What are my wallet and transaction limits?
- What is the Profile Limits page?
- How can I check my Profile Limits?
- Why do we have wallet and transaction limits?
- What will happen to my wallet and transaction limits if I have multiple accounts?
- What is the Profile Limit Calculator?
What is a wallet limit?
A Wallet limit is the maximum funds that can be kept in a GCash Wallet.
Note: Your wallet and transaction limit will not be multiplied by having multiple accounts.
What is a transaction limit?
The incoming transaction limit is the maximum amount of funds that can be received into a GCash Wallet.
This affects incoming transactions - cashing in or receiving money via GCash
|
Samples of Incoming Transactions |
|
|
Cash In |
|
|
Send Money |
|
The outgoing transaction limit is the maximum amount of funds that can be spent and sent from a GCash Wallet.
This affects outgoing transactions - Cash out, Send Money to GCash Accounts, Online and Offline Transactions, or Send Money via GCash Partners through Bank Transfer and GCash Padala
|
Samples of Outgoing Transactions |
|
|
Send Money |
|
|
Bank Transfer |
|
|
Cash Out |
|
Your transaction limit refreshes monthly and will reset at the start of every month.
What are my wallet and transaction limits?
Visit How do I increase my wallet and transaction limits if you’ve exceeded your wallet and transaction limits.
What is the Profile Limits page?
The Profile Limits page is a GCash in-app feature that shows your Wallet Limit, Daily Outgoing Limit, and Monthly Incoming Limit based on your verification profile.
This feature is available for all GCash customers and is customized based on your profile and the number of GCash accounts.
How can I check my Profile Limits?
Here’s how you can check the Profile Limits for your GCash account.
- On your GCash App, tap Profile
- Tap Profile Limits
- Review your Wallet Limit, Daily Outgoing Limit, and Monthly Incoming Limit
Note: If your account is not yet verified, tap Get Verified
To learn more about getting verified, refer to the article How do I get Fully Verified?
Why do we have wallet and transaction limits?
As part of GCash's compliance with the Anti-Money Laundering Act of 2001 mandated by the Bangko Sentral ng Pilipinas (BSP), GCash has set limits on wallet balance and transaction amounts in order to protect users from financial institutions being abused through money obtained from illegal sources (drugs, smuggling, arms dealing).
What will happen to my wallet and transaction limits if I have multiple accounts?
Your transaction limit will remain the same even if you have multiple accounts.
GCash consolidates multiple accounts (that are identified to have one user) into one wallet.
For example, if you have a fully verified Account, it should have an accumulated wallet limit of P100,000.
Note: Your wallet and transaction limits depend on which level of verification you have.
What is the Profile Limit Calculator?
The Profile Limit Calculator is a tool developed by GCash to help you understand how your wallet and transaction limits.
All you have to do is input:
- How many GCash accounts you own
- Your GCash profile
- Average monthly cash-in, spending, and cash-out amount