GCrypto transaction not reflected
If you’re having issues with your GCrypto transaction, follow these steps:
- Check the details. Make sure the wallet address, network, and destination tag are correct. If any detail is wrong, the transaction will fail. Finished GCrypto transactions cannot be reversed or refunded.
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If you’re sending USDC.e from World App. World App uses World Chain.
GCrypto supports USDC only on Ethereum Mainnet (ERC20), Base, and Solana. This mismatch can cause your transaction to fail. See the tips below for future transfers. - Check your email. Some transactions need a security review. We’ll email you and process your request within 60–120 minutes.
Wait for network delays. If you still don’t receive your crypto, the blockchain may be busy. Please wait another 60–120 minutes.
Need more help?
Tap the transaction type:
GCrypto to other wallets
- If you sent from GCrypto, contact the receiving wallet’s support team first.
- If you already did this and still need help, click here to contact support.
Another crypto wallet to GCrypto
- If you sent from another wallet, contact their support team first.
- If you already did this and still need help, click here to contact support.
Tips for sending crypto
- Use the QR code when possible to avoid typing errors.
- If it’s your first time sending to this address, send a small test amount first. If it shows in GCrypto, you can send the rest.
- Always check which network GCrypto supports for your coin.
- Use a bridging service/app to move USDC from Optimism to Ethereum Mainnet.