My GCash Card got stuck in the ATM. What do I do?

If your GCash Card gets stuck or captured in the ATM, here’s what to do:

• Contact the ATM Bank: Immediately reach out to the bank where the ATM is located to coordinate the retrieval of your card.
• Lock Your GCash Card: For your security, lock your GCash Card through the GCash app to prevent unauthorized transactions.
• Unlock When Retrieved: Once you've retrieved your card from the bank, you can unlock it through the GCash app.

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