GSave deposit or withdrawal not reflected or failed
Kapag nag-deposit or nag-withdraw ka from any GSave partner bank, magre-reflect ito in real-time.
Sa ilang cases na nag-withdraw or nag-deposit ka from GSave by CIMB, UNO Bank, Maybank, BPI, or Cebuana at hindi agad pumasok ang funds, GCash will work with the partner banks para ma-process ang funds mo.
Pwede itong umabot ng up to 2 business days (excluding weekends and holidays).
Ia-adjust ang funds as follows:
| GSave Partner Bank | Funds to be credited to |
|---|---|
| CIMB | GCash Wallet |
| BPI #MySaveUp | GCash Wallet |
| Maybank | Maybank GSave Account |
| UNO Bank | UNO Bank GSave Account |
| Cebuana Lhuillier Rural Bank | eC-Savings GSave Account |
Kung after 2 business days, wala pa rin ang deposit mo, click here to contact support. Magre-reach out ang team namin within 24 hours.
| GSave Partner Bank | Funds to be credited to |
|---|---|
| CIMB | GCash Wallet |
| BPI #MySaveUp | GCash Wallet |
| Maybank | Maybank GSave Account |
| UNO Bank | UNO Bank GSave Account |
| Cebuana Lhuillier Rural Bank | eC Savings GSave Account |
Kung after 2 business days, hindi pa rin pumasok ang withdrawal mo, click here to contact support. Magre-reach out ang team namin within 24 hours.
Kung nagta-try kang mag-withdraw mula sa GSave by CIMB pero wala kang na-receive na OTP, click here para makita kung ano ang pwede mong gawin.
Paalala:
Ang eC-Savings accounts na inactive for 3 months ay automatic na magko-close. Kung nag-deposit ka, mare-refund ang funds mo diretso sa GCash wallet mo. Para sa reactivation, icontact ang Cebuana sa cebuanacares@pjlhuillier.com.