GLoan penalty after paying on time
Kung nabayaran mo ang GLoan mo bago ang due date, hindi ka dapat ma-charge ng penalty o extra fee.
Kung may makita kang charge, i-check ang transaction history mo para ma-confirm kung pumasok na talaga ang payment mo. Pwede kasing nagbayad ka on your due date, pero na-process ang payment after a few days.
Depende sa payment mode ang processing time:
- Pay Bills: 3 business days
- GLoan dashboard: Real-time
- Payment partners: 1 business day
Kung on time ka nagbayad pero na-charge ka pa rin, pwede kang mag-contact ng support sa GCash app:
- Tap Transactions
- Piliin ang GLoan payment mo
- Tap Get Help > “I paid on time but I was charged a fee”
Magre-reach out sayo ang team namin within 1–2 business days.