GCrypto issues – GCash Help Center

InstaPay Advisory:

Starting July 4, 2026, InstaPay transfers will be lowered to Php 10 per transaction. Update your GCash app to the latest version to reflect the new fee.

GCrypto transaction not reflected

Can’t send or receive crypto on GCrypto

Top up not reflected on GCrypto

Can’t open GCrypto dashboard

Can’t place a buy or sell order on GCrypto

Didn’t receive a verification code on GCrypto

Can’t open a new GCrypto account