What is the GCash for Business onboarding process?
Onboarding means setting up your GCash for Business account. You do this online and your steps depend on your wallet tier.
Onboarding steps
- Create your account. Use your official work email. See How do I create a GCash for Business account?.
- Tell us about your business. Your answers help the portal suggest a wallet tier.
- Choose how to onboard. You can use self-service or agent-assisted onboarding, if eligible.
- Choose a wallet tier. Pick Starter or Premium. Provide the required details and documents. Learn more about GCash for Business wallet tiers.
- Accept the terms and submit your application.
- Wait for approval. Your wallet is created after approval.
How to onboard with GCash for Business?
Tap a path below to learn how it works.
Self-service onboarding
Who can use it: All merchants
Steps
- Open the GCash for Business Portal and register.
- Complete your business profile.
- Choose a wallet tier and provide the required details or documents.
- Accept the terms and submit your application.
You can complete the steps at your own pace.
Agent-assisted onboarding
A GCash agent fills out the form and uploads your documents for you.
Who can use it: Larger enterprises with Premium Wallet approval.
Steps
- Contact your Account Manager and send your business information and documents.
- The GCash team creates and submits your application.
- Your application goes through the standard review.
- After approval, accept the user nomination email to set up your account access.
- Wait for the welcome email.
What you need to do
- Send complete and correct documents.
- Reply quickly if the team asks you to fix or replace a document.
- Accept the user nomination so your team can access the account.
How long does onboarding take?
- Starter: Your wallet is usually created within 10 minutes.
- Premium: Your wallet is created after your documents pass review.
Need more help?
If you still need help, contact GCash for Business merchant support.
Include:
- Business name
- Registered email address
- A clear description of the issue
- A screenshot or reference number, if available