How to request transaction history

You can view your last 15 transactions in the GCash app.

To see older transactions (up to 4 years):

• Tap Transactions.
• Scroll down and tap Request transaction history.
• Check if your email is correct. Update it if needed.
• Choose your date range (up to 4 years) and tap Submit Request.

You’ll get an email titled “Your GCash Transaction History” within 5 minutes. If you don’t see it, check your Junk/Spam folder or request again. If you can’t click the button or open the document sent in your email, click here to contact support. Our support team will reach out to you within 24 hours.

Note: You can only request your own transaction history in the app. You cannot request for another account or delete transactions from your history.