What is the SIM Registration Act?
The SIM Registration Act requires ALL SIM cards to be registered with their telco providers as a requirement for their activation. Registration aims to protect consumers from illegal activities such as mobile scams, smishing, and fraud.
Until when can I register my SIM?
You may register your sim with your telco until July 25, 2023.
Originally SIM Card registration started on Dec 27, 2022 and ended on Apr 26, 2023. After DOJ's announcement for an extension, SIM Card Registration has been moved to July 25, 2023.
Registration may be done any time during this period. You may reach out to your telco providers on how you can register & comply with the SIM Registration Act.
To register your sim, please visit your respective Telco Registration Website:
Do I still need to register my SIM card if I am a Postpaid subscriber with my telco?
Yes. Guidelines for registration of postpaid subscribers may differ for each telco provider. We encourage you to refer to the guidelines of your telco provider for more information. For more information, please contact your telco provider.
Do I still need to register my mobile SIM with the telco provider if I am a Fully Verified GCash user?
Yes, you still need to register your SIM with your telco providers separately. Only telco providers are authorized to collect information and register your SIM. The SIM Card Registration Act is processed and monitored by your respective telco provider.
What happens to my GCash account or wallet if I do not register my SIM?
Your GCash account and your funds will remain secured even if you have not yet registered your SIM. However, in line with the Sim Registration Act, you are required to register your SIM with your own telco provider before July 25, 2023. Otherwise, your SIM will be deactivated. This means you won't be able to send and receive texts (including your OTPs), calls, or use any other mobile services. If this happens, you will need to relink your old GCash account to a new Fully-Verified GCash account using a registered SIM.
If you need to transfer your funds from an old to a new mobile number, visit How to transfer funds from your old GCash account to a new GCash Account, to learn more.
Note that the process will take around 9 days to complete. Thus, for a better experience, we encourage you to register your current SIM through your telco provider as soon as possible.
I received an email that my GCash will be restricted due to the SIM Registration Act and is directing me to input my details. What should I do?
SIM registrations will only be collected and processed by your telco providers through the channels they have provided. GCash will not ask for any information on behalf of the telco provider.
Please also be reminded that GCash will never send links via SMS, emails, or any other messaging apps. Remember never to share your GCash credentials such as MPIN or OTP to anyone or anywhere except when you are accessing the GCash App via your mobile phone dashboard.
If you think you’ve been a target of phishing, please visit How do I report phishing?
What happens to my GCash Account if I successfully register my SIM to my telco?
Your GCash account will remain as is and you may continue to enjoy all GCash services. Your successful SIM registration ensures that the mobile number registered to your GCash account will continue to be active.
I want to change my number. How do I move my funds to my new account?
In the event that you need to change your number, you need to create a new Fully Verified GCash account with a new mobile number and SIM. Once verified, you may request to transfer your funds to your new verified Gcash Account.
If you want to transfer funds from your old to your new account, please visit How to transfer funds from your old GCash Account to a New GCash Account?
Please make sure that your new mobile number is registered with your own telco provider to ensure its activation.
Am I required to register all my SIMs linked to my GCash accounts with telco providers?
Yes, you will need to register all the SIM cards linked to all your GCash accounts with your respective telco provider.
My child has a GCash JR account, is s/he required to register his/her SIM Card as well?
All SIM cards are required to be registered according to the SIM Registration Act. For minors, the registration of the SIM shall be under the name of the minor’s parent or legal guardian.
We strongly encourage you to check with your telco provider on how you can register your mobile SIM and comply with the SIM Registration Act.
I am Foreign National (not a Filipino) w/ a GCash Account, am I required to register my SIM cards as well?
All Philippine SIM cards are required to be registered according to the SIM Registration Act. Foreign Nationals will also be included in the SIM Registration process.
We strongly encourage you to check with your telco provider on how you can register your mobile SIM and comply with the SIM Registration Act.