SIM Card Registration FAQs

What is the SIM Registration Act?

The SIM Registration Act requires all SIM cards to be registered with your telco provider before activation. This helps protect you from scams, smishing, and fraud.

When was the deadline for SIM registration? 

SIM registration with telco providers ended on July 25, 2023.

What if I didn’t register my SIM?

Your SIM will be deactivated. Your GCash account and funds are safe. 

• To transfer funds from an account with a deactivated SIM, click here.
• To delete your old account, click here.

I got an email that my GCash will be restricted due to the SIM Registration Act and is asking me to input my details. What should I do? 

Only your telco provider will collect SIM registration details. GCash will never ask for your info or send links via SMS, email, or messaging apps. Never share your MPIN or OTP except when logging in to the GCash app.

Do I need to register all SIMs linked to my GCash accounts? 

Yes, register all SIM cards linked to your GCash accounts.

Does my child with a GCash Jr account need to register their SIM? 

Yes. For minors, the SIM must be registered under the parent or legal guardian’s name.

I am a foreign national with a GCash account. Do I need to register my SIM? 

Yes, all Philippine SIM cards, including those used by foreign nationals, must be registered.

I am a Globe user with a fully verified GCash account. What if I don’t register my SIM? 

Visit the Globe SIM Registration page.