To help improve security and provide easier access to your transaction history, we’ll begin moving confirmation messages from your text message inbox to your GCash App Inbox starting September 13.
They'll be instantly accessible via your GCash App Inbox and also available when you click the "Transactions" button on the app which has your transaction history.
Product | Scenario | SMS Spiel | Date of Removal |
Pay Bills | Successful Confirmation - paid via GCredit | We have received your payment of P(amount) on (date) for (account number) to (biller) with Fee: P(fee). This has been processed and your payment will be posted in (date). GCash Ref. No. (reference number) | September 13 |
Pay Bills | Successful Confirmation - paid via GCash | Your transaction to (biller) amounting to P(amount) with fee P(fee) has been processed and your payment will be posted in (date). GCash Ref. No. (reference number) | September 13 |
GCash Padala | Successful Confirmation - Sender | Nagpadala ka ng (amount) to non-GCash user (recipient's name) on (date) with a service fee (fee). Para i-claim ng receiver, i-present ang Ref. No. (reference number) at 1 valid ID sa pinakamalapit na partner outlet within 15 days https://www.gcash.com/partners/padala/. Your new balance is (balance). Thank you for using GCash! | October 5 |
GCash Padala | Successful Confirmation - Sender claiming in GPO | The money you sent via GCash Padala was already claimed by (name) through our partner on (date). Ref. No. (reference number). Thank you for using GCash! | October 5 |
GCash Padala | Successful Confirmation - Sender claiming in app | The money you sent via GCash Padala was already claimed by (name) on (date) Ref. No. (reference number). Thank you for using GCash! | October 5 |
Express Send | Successful Confirmation | You have sent PHP (amount) to (recipient's name) (mobile number) on (date). Your new balance is PHP (balance). Ref. No. (reference number). | November 10 |
Express Send | Successful Confirmation - Unverified Account | You have sent PHP (amount) to an unverified account (mobile number) on (date). Your new balance is PHP (balance). Ref. No. (reference number). | November 10 |
Buy Load | Successful Confirmation | You have paid P(amount) of GCash to purchase Php(load) for (recipient's number) on (date). Your GCash balance is (balance). Ref. No. (reference number) | November 16 |