Online orders or auto debit payment refund or issues
Para sa refunds, i-contact ang merchant directly. Sila ang nagha-handle ng:
- Order status
- Cancellations
- Changes sa order mo
- Maling details
- Ibang concerns
Note:
GCash ay payment method lang. Hindi kami nagma-manage ng orders o nagde-decide tungkol sa refunds.
Refund instructions para sa Google at Apple subscriptions
Google
- Open Google Play Store at i-tap ang profile picture mo
- Go to Payments & Subscriptions
- Tap Budget & Order History
- Tap Request a Refund
- Or, click here to file a refund
Apple
- Open App Store at i-tap ang profile picture mo
- Go to Purchase History
- Tap Report a Problem
- Tap Request a Refund
- Or, click here to file a refund
Para sa ibang merchants, sila mismo ang dapat i-contact. Magkakaiba ang refund process at policy nila.