Can't cash in from bank to GCash
Kung may error kapag nagta-transfer ka ng funds from your bank o ibang account papuntang GCash:
- I-check ang Wallet and Transaction Limits
- Troubleshoot your app
Sundin ang steps na ito base sa cash-in channel na gamit mo:
May default daily limit ang BPI na PHP 10,000. Para i-adjust ang limits:
- Sa BPI App, tap More
- Tap General Settings
- Select Customize Transaction Limits
- Tap Load e-wallet, prepaid phone, and utilities using other apps
- Finalize limits > Customize limits
Mag-cash in ulit pagkatapos i-adjust ang limits.
Kung hindi ka pa rin makapag-cash in, click here para mag-contact ng support. Magre-reach out ang team within 1-2 business days.
- I-check kung naka-link ang PayPal to GCash
- Mag-log in sa PayPal. I-check kung may limits o may kailangan kang gawin. Pwede i-limit ni PayPal ang account mo dahil sa unauthorized use, high-risk activity, o inactivity.
- I-relink ang account mo kung kailangan
Kung hindi ka pa rin makapag-cash in, click here para mag-contact ng support. Magre-reach out ang team within 1-2 business days.
- Email CustomerServiceManager@Payoneer.com para i-unlink ang account
- I-relink at subukan ulit
Kung hindi ka pa rin makapag-cash in, click here para mag-contact ng support. Magre-reach out ang team within 1-2 business days.
- I-check kung match ang name at birthdate mo sa US Bank at sa GCash details mo
- I-check ang limits: $500 for your first transaction at $1,000 monthly
Need more help? Click here para mag-contact ng support. Magre-reach out ang team within 1-2 business days.