Account Security – GCash Help Center

Account Security

Learn ways to further protect your account and funds

Log in safely to GCash with your MPIN/biometrics

I tried to unregister my phone but I got an error

My phone got damaged or broken and I can’t access GCash. What do I do?

I uninstalled/reinstalled GCash or reset my registered phone

I want to use GCash on another phone or device

I want to change my GCash MPIN

I forgot my GCash MPIN

I lost the SIM or phone where my GCash account is registered

I noticed unauthorized transactions in my GCash account. What do I do?

I think I was scammed. What do I do?

Account Secure

Device Security

GCash DoubleSafe