Account Security

Learn ways to further protect your account and funds

  1. GCash Help Center
  2. Your GCash Account
  3. Account Security
I forgot my GCash MPIN
I want to change my GCash MPIN
How to troubleshoot GCash app issues
I think I was scammed. What do I do?
I noticed unauthorized transactions in my GCash account. What do I do?
The GCash app keeps crashing or shows a white screen when I login
I want to transact offline with GCash. What do I do?
How to set up GCash Biometrics Login
How to set up GCash account security questions
My front camera is broken. How can I use GCash?
An unknown phone number is linked to my GCash account. What do I do?
The selfie scan in GCash is not working. What do I do?
Someone is trying to unlink my GCash account or requesting to register their phone
GCash DoubleSafe
Device Security