InstaPay Advisory:

Starting July 4, 2026, InstaPay transfers will be lowered to Php 10 per transaction. Update your GCash app to the latest version to reflect the new fee.

GCash Help Center Help Center home page

Help Center

Customer
    Filipino

    Select Language

    English Filipino




    Get Started with the GCash Card

    • What is the GCash Card?
    • What is the GCash Klook Card?
    • How to order GCash Card
    • GCash Card delivery areas
    • Track or follow up GCash Card delivery
    • GCash Card FAQs

    Use Your GCash Card

    • How to pay using my GCash Card
    • GCash Card fees and transaction limits
    • How to withdraw cash using your GCash Card

    Manage Your GCash Card

    • How to link GCash Card to GCash account
    • How to reset GCash Card PIN
    • How to lock my GCash Card
    • How to deactivate GCash Card
    • How to transfer linked GCash Card to new mobile number

    GCash Card issues

    • GCash Card adjustment after a purchase
    • Can’t order a GCash Card
    • GCash Card payment is not reflecting
    • Why was my GCash Card payment not deducted immediately?
    • Can’t pay using my GCash Card
    • GCash Card not accepted by a merchant for payment
    • See all 13 articles
    Filipino
    GCash Help Center Help Center home page
    G-Xchange, Inc. (GXI) is regulated by the Bangko Sentral ng Pilipinas (www.bsp.gov.ph)
    Official GCash Website Privacy Notice Terms and Conditions Contact Us
    Copyright © 2026 GCash. All Rights Reserved.