Can’t top up, buy/sell or withdraw in GBonds

If you can’t top up, buy, sell, or withdraw in GBonds, try these checks first.

1. System maintenance. GBonds may be temporarily unavailable due to system maintenance. Please try again later.
2. Check your GCash wallet and transaction limits. If your amount is over the limit, the transaction won’t go through.
3. Check your balance. If you’re placing a buy order, make sure you have enough funds for the transaction..

If you still get the same error, click here to contact support. Our team will reach out to you within 1–2 business days.

If your transaction was successful but not reflected, check the related articles below.