I was charged multiple times for one GCredit payment. What do I do?
If you were charged multiple times for your GCredit payment, it may be due to a slow internet connection or system downtime which may have interrupted the payment process.
Should this happen, please monitor your wallet balance for a possible refund in 2 business days.
If no refund is reflected after this period, click here to ask for help. A customer service representative will contact you in 24 hours.
Note:
The refund for multiple transactions may take longer as it may undergo investigation before approval.
Need more Help?
For other inquiries or concerns, check out the following articles: