I want to transact offline with GCash. What do I do?
If you are unable to access your GCash app but need to perform transactions, here are your options:
Cash Out via Over-the-Counter or ATM
- Over-the-Counter (OTC) Partners: Visit any OTC partner outlet. Provide your mobile number, the amount to cash out, and a valid ID.
- ATM Withdrawal: If you have a GCash card linked to your account, you can withdraw funds at any ATM.
Pay GLoan, GCredit, or GGives Dues
- Auto-Deduction: Loan payments will be automatically deducted from your GCash wallet if you have sufficient funds. You’ll receive an SMS notification after each deduction.
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Offline Payment Partners: Pay your dues through partner banks and centers by choosing Fuse Lending as the biller and providing either your 8-digit account number or GCash-registered mobile number.
Offline payment options include:- Bank of the Philippine Islands (BPI)
- Banco de Oro (BDO)
- Metrobank
- Bayad Center
- Note: Payments made through offline partners are posted 1 business day later. Pay before your due date to avoid late fees.
Deposit and Withdraw from GSave Accounts
You can deposit or withdraw funds from your GSave account via the following channels:
- BPI MySaveUp: Deposit and withdraw at OTC or bank ATM.
- GSave by CIMB: Deposit and withdraw at OTC or bank ATM.
- Maybank EzySave+: Deposit and withdraw at OTC, bank ATM, or via Cliqq and 7-Eleven.
Note:
ATM withdrawals are available only if you have a bank-issued card. Contact your bank to request one.
Need more Help?
For other inquiries or concerns, check out the following articles:
- I can't log in to my GCash account. What do I do?
- How can I pay my GLoan dues?
- I want to use GCash on another phone or device
- My phone got damaged or broken and I can’t access GCash. What do I do?
- I lost the SIM or phone where my GCash account is registered
- I uninstalled/reinstalled GCash or reset my registered phone