Send money via Express Send
Send money securely in real-time to another GCash account. You can send money to Globe, TM, Smart, Sun Cellular, TNT, and DITO subscribers for free as long as they have a GCash account. Always check your GCash wallet and transaction limits to ensure you can send and receive money.
How to send money
If you are using a Non-Philippine Issued SIM, you can only send money to a fully verified GCash User residing in the Philippines.
Note:
Review the mobile number and amount carefully before sending. Confirmed transactions will not be refunded.
To send money via Express Send, follow the steps below:
- On your GCash homepage, tap Send
- Select Express Send
- Enter the mobile number and amount you wish to send. Tap Next
- Check the box to confirm that the details are correct. Tap Send
Once successfully sent, you will see the receipt of your transaction. You may also view the confirmation in your GCash app inbox or transaction history.
Need more help?
Tap which error you’re encountering to learn how to fix the issue:
Follow the steps below if you are unable to send money to another GCash account:
- Check your network signal and make sure you have a stable connection
- Check what your Wallet and Transaction Limits are based on your GCash Profile
- Check if your GCash balance is enough for your Send Money transaction
- Check with your intended recipient if they have reached their incoming transaction limit/wallet limit
- Make sure that you checked the checkbox confirming your transaction
- If you still have an issue with your Send Money transaction, submit a ticket here
Follow these steps to check if your Send Money transaction was successful:
- Check if the sender sent money to the correct mobile number
- Check your network signal and make sure you have a stable connection
- Check if you received a confirmation message of successful transfer in your App inbox (which may take up to 5 minutes)
- Check if your Send Money transaction was reflected in your Transaction History
- If you've done the steps above and still have an issue with receiving funds, submit a ticket here
Based on policy, we can only accommodate wrong send reversal requests for one reason: Only one digit in the wrong recipient’s mobile number is wrong. Please note that even if it's a single-digit error, the case will still be subject to review. If this is the reason, submit a ticket here so that we can review it.
If you sent money with multiple digit errors in the number, it would be best to reach out to the wrong recipient of the funds and ask for the money back. If you have any additional questions, you may submit a ticket accordingly:
- I sent it to the old number or another wallet of my recipient
- I sent it to another person with a totally different mobile number
To help improve security, your confirmation messages were moved from your text message inbox (SMS) to your GCash App Inbox and Transaction History. To learn more, you may read about the Shift of SMS messages to GCash App Inbox. If you have additional concerns, please submit a ticket here.