I can’t link my GCash Card to my GCash account. What do I do?

If you're having difficulty linking your GCash Card to your GCash account, here are a few things to check:

1. Ensure the card isn’t already linked – Your GCash Card may already be linked to another GCash account.
2. Check if the card is pre-activated – If your GCash Card was issued by your company or local government, it might already be active.
3. View your linked cards – To see which cards are currently linked to your account, open the GCash app and tap on Cards.

If you’ve tried these steps and still can’t link your card, click here to ask for help. A customer service representative will contact you in 24 hours.

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