Multiple charges for load payment

If you’re charged more than once, it may be because of:

• System downtime: If there are any errors, you will be refunded within 2 business days. You will get an SMS once done.
• Double purchases: Once confirmed, we won’t be able to refund you. Check out the tips below for buying load next time.

Buy load tips

• Check your wallet balance.
• After buying, wait up to 5 minutes for it to be processed.
• Make sure you have stable internet before buying.