GCash Card Fast FAQS
Got questions about the new GCash Card? Check out the fast FAQS below:
Only Fully Verified GCash and GCash Jr. account owners are allowed to avail and order a GCash Card.
You may continue to enjoy the benefits of your current GCash Mastercard until its expiry date.
Card orders for the GCash Mastercard were turned off several months ago. All orders of GCash Mastercard have already been processed.
You may only order the new GCash Card in the app. To learn more, please visit Order a GCash Card.
You may only order 1 GCash card per account.
Yes, your name will be on the GCash Card to maintain exclusivity and uniqueness to its owner in case of identity checks.
Yes, the expiry date of the GCash Card can be seen on the back of the card.
PayWave using the GCash Card is dependent on the merchant partner.
No, the GCash Card is linked to your wallet balance only and serves only as a prepaid debit card.
To make purchases or withdraw money using the GCash card, please have sufficient funds in your linked GCash wallet, as the card functions as a prepaid debit card.
Note: The 6-digit PIN differs from the 4-digit GCash MPIN you use to log in to your GCash account.
Depending on the merchant, you may be asked to enter your 6-digit card PIN to complete your transaction using your GCash card.
Note: Your available balance may appear as PHP 0.00 on the printed receipt. Please refer to your linked GCash app to check your wallet balance.
Like the usual debit card, you will be required to enter your 6-digit PIN for ATM withdrawals.
If you notice unauthorized transaction items (unexpected charges, unauthorized money transfers, etc) in your GCash Transaction History, follow these steps:
- Check all platforms where GCash is a linked payment method: Make sure your subscriptions in social media accounts or e-commerce platforms are still active and accurate (i.e App Store, Google Play Store, Netflix, Spotify)
- Change your MPIN: Secure your GCash account by changing your MPIN
- Report the transaction: If you notice unfamiliar transactions in your GCash account, report them within 15 days of the transaction date then click here to ask for help.