GCash Card FAQs
Questions about the GCash Card? See the FAQs below:
Application
Fully Verified GCash and GCash Jr. users can order a GCash Card. To learn more, visit Order a GCash Card.
The GCash Visa Card is a prepaid card linked to your GCash account. Use it to pay in stores or online anywhere Visa is accepted, even abroad, and to withdraw cash from any Visa or BancNet ATM. Enjoy cashless payments, good foreign exchange rates, and exclusive Visa promos.
The GCash Visa Card is not connected to GGives or GCredit.
The GCash Klook Travel Card is a new co-branded card that combines the features of the GCash Visa Card plus Klook perks and benefits. Read more about the new card here.
You can order if you:
- Are a Fully Verified GCash user
- Are a registered Klook user
- Don’t have a GCash Visa Card yet
The GCash Klook Travel Card is only available to the first 10,000 NEW card availers.
You can only avail of one (1) GCash Card per account.
Delivery
Your card will be delivered within 10-13 days. Delivery updates will be sent via SMS.
Activation
- On the GCash app, tap Cards > Link my Card.
- Enter the last 4 digits of your card and your Virtual Account Number (VAN) from the back of your card. Your VAN helps protect you from unauthorized transactions.
- Set a 6-digit Card PIN. This is different from your 4-digit GCash MPIN. Always keep your Card PIN and MPIN private.
Yes. Once activated, you can use your card right away for in-store purchases and ATM withdrawals. Please wait 6 hours before using it for online shopping.
Usage
You can use your card anywhere Visa is accepted—withdraw, tap, and pay in over 200 countries worldwide!
Read this article for GCash Card transaction limits and fees.
Note: Your GCash Card uses your GCash wallet balance, so make sure you have enough funds.
Some merchants may ask for your 6-digit Card PIN when you pay with your GCash Card.
Note: This is different from the 4-digit GCash MPIN you use to log in to your GCash account.
You’ll need to enter your 6-digit Card PIN for ATM withdrawals. If the receipt shows PHP 0.00, please check your actual wallet balance in your linked GCash app.
PayWave using the GCash Card depends on the merchant partner.
Security
If your GCash card got lost or stolen, read this article to learn how to file a report.
Read this article to learn how to report unauthorized transaction items (unexpected charges, unauthorized money transfers, etc.) in your GCash transaction history.
Expiry
Yes, the expiry date of your GCash Card is shown on the back of the card.
You can use your current GCash Mastercard until its expiry date. Once it expires, you may apply for a new GCash Visa Card.