Change GFunds account information

You can update your GFunds details or transfer your GFunds to a new account.

Step 1: Update your GCash account info

Make sure your GCash account details are updated first. Click here to learn more. 

You can update these details in your GFunds account:

• Last name
• Mobile Number
• Email
• ZIP code
• Current Address

Step 2: Prepare requirements

If you’re using the same mobile number and only need to update your details, go to Step 3.

If you have a new mobile number, you can request to transfer the number linked to your GFunds account. Before submitting a request, make sure that:

• Your new GCash account is Fully Verified with the same user info as your old number.
• Your new mobile number has NOT been previously registered with GFunds.
• If your new mobile number is already registered with GFunds, your account must have no remaining funds before you request a transfer.

Step 3: File a request

If you’re done with Steps 1 and 2, click here to contact support. Our team will reach out within 1-2 business days.

While your request is being processed, you temporarily won’t be able to access GFunds. Please expect it to be processed within 2 weeks.