Pay your GLoan dues
Learn how to settle your GLoan dues below:
- Understand your payment breakdown and schedule
- How to settle your GLoan dues
- Paying GLoan in Advance
- Manage payments for GLoan
Understand your payment breakdown and schedule
The amortization schedule details the number of payments you have to make, payment dates, and the total amount due per payment date. You will also see a breakdown of the total due that includes your principal loan amount and your interest dues.
Note: The amortization schedule document is password-protected.
The Disclosure Statement contains information such as the amount you were able to successfully loan, finance charges or processing fees, and the total disbursed amount.
It also shows your interest rates, payment schedule, and any late payment fees that you may incur.
Note: The disclosure statement document is password-protected.
How to settle your GLoan dues
Note: Paying your GLoan dues in advance will entitle you to interest cashback, a replenished GLoan amount, and better GLoan offers.
Here is a summary on how to pay for your GLoan dues via the GLoan Management Page on the GCash app:
Pay through GCash payment partners
You can also pay your GLoan dues via our payment partners. Enter Fuse Lending as the Biller and indicate your Account Number found on your GLoan dashboard. Learn how to pay GLoan dues through our payment partners below:
| Payment Partner | Account Number |
| GLoan/GGives/GCredit Account Number | |
| GCash Registered Mobile Number | |
Note: Posting of payments through offline partners will take place 1 business day after the payment has been made. Pay your GLoan dues in advance (before your due date) to avoid incurring late payment charges.
Paying GLoan in Advance
Paying your GLoan in advance/before the due date will entitle you to receive an interest cashback based on the number of months remaining on your original payment schedule.
Cashbacks are seeded directly to your GCash wallet within 14 business days after the full balance payment has been made. You will receive an SMS to notify you once we have sent the Interest Cashback to your GCash wallet.
Refer to the sample computation below:
- Loan will mature on July 20, 2022
- Loan was fully paid on May 19, 2022
- Cashback will be interest for June and July based on your amortization schedule
Manage Payments for GLoan
If you are unable to pay for your GLoan before your due date, you will incur a late payment fee for the missed due date. Late payment fees accumulate the longer your amount due remains unpaid after your due date.
Late payment fee is equal to 1% of total loan amount for every late installment + (0.15% * outstanding principal balance * number of days past due)
To help you manage your GLoan better, we have the following in place:
We will be sending you reminders through your registered e-mail address and via SMS to help remind you of your due date. We will also guide you on how to pay for your GLoan dues through our email reminders.
To help you manage your GLoan payments and avoid additional charges, simply cash in your GLoan amount due and we will automatically deduct it directly from your GCash wallet.
Auto-deduction starts on the day of your due date until full settlement of your total amount due. An SMS notification will be sent to you after each auto-deduction to your GCash wallet.
Note: We still highly recommend that you initiate payment of your GLoan dues via the GLoan Management Page to ensure timely payment.
Our third-party collections partners are available to assist you if you are struggling to settle your loan dues. Our collections agents will remind you of your unpaid dues via phone calls, SMS, and email for you to avoid additional charges to your account.
Here’s the list of agencies that may contact you:
| Collections Agency Name | Contact Information | Email Address |
| SSG (Support Services Group - APAC, Inc.) | (02) 7755 6965; (02) 8967 0848 | fusecollections@ |
| TELAN (Telan Hipe Flores Telan and Associates, Co.) | (02) 8640-6600 local 1193, 1014, 1028; 0919-0779637; 0917-6322586; 0919-0804901 |
fusecollections@telanlaw.com |
| RGS (RGS Recovery Management and Collection Services, Inc.) | (02) 8294-8475; (02) 7719-6410 local 11 & 20; 0966-5315819; 0927-6055041 |
fusecollections@rgsrecovery. |
| CNCCSI (Cendana - Neri Credit Collection Services, Inc.) | (02) 7368-6530 local 57 0917-7079142 |
fusecollections@cnccsi.com |
| ACSI (Anchor Collection Services, Inc.) | 0917-1128160; 0917-8611319 | fusecollections@anchor.com.ph |
| SPMADRID (S.P. Madrid Corporation) | (02)88605958; 09190567786 | fusecollections@spmadridlaw. |
| CONSTANTINO (Constantino and Associates Law Office) | 0985-9346920; 0905-8645218 | fusecollections@ |
If you have negative encounters with our collection partners, you may file a report here. Please indicate the date of the encounter, the collection agency’s name and their contact number, and attach any screenshots as additional details.
Need more help?
If you’re experiencing an issue with a payment to your GLoan account, such as:
- Charged multiple times for a payment
- Charged late payment fee or additional fee after making a payment on time
- Payment is not reflecting
- Unable to make a payment
- Didn’t receive interest cashback after 14 business days
Click here to ask for help so that we can assist you.
Late payment fee is equal to 1% of total loan amount for every late installment + (0.15% * outstanding principal balance * number of days past due)
Refer to the sample computation below:
- Example: Loan with no repayment
- Outstanding Principal Balance = PHP 50,000
- Due Date: June 10 & July 10
If you have additional questions or clarifications about how to pay your GLoan dues, click here to ask us.