How to get GLoan interest cashback
You can get interest cashback if you pay your GLoan in FULL at least 1 month before your due date. Cashback may show within 24 hours after payment posts.
How interest cashback works
Cashback applies only to future months paid early. Past months' interest will not be refunded. If you pay early but in the same month as your due date, you will NOT get cashback.
Example: You availed a loan on June 8, 2025 for 5 months. Due date: November 8, 2025.
Example 1: Paid AFTER due date
- Due date: July 8, 2025
- Paid: July 10, 2025
- Cashback months: September–November (3 months)
- Why? Since you paid after your July 8 due date, the August cycle started and was partially used. August is not included in cashback.
Example 2: Paid BEFORE your due date
- Due date: July 8, 2025
- Paid: July 7, 2025
- Cashback months: August–November (4 months)
- Why? Since you paid before your July 8 due date, August cycle was unused and qualifies for cashback.
Example 3: Paid IN THE SAME MONTH as your due date
- Due date: July 8, 2025
- Paid: November 5, 2025
- Cashback months: None
- Why? Since payment was made in the same month as your due date, there are no full unused months left. Cashback does not apply.
Where do I check my cashback?
Make sure you paid your full GLoan amount at least 1 month before your last due date
- Open the GCash app and tap Transactions
- Look for GLoan Cashback or Amount Adjustment
- Tap it to see the Loan Account ID and reference number
- You can also request your transaction history via email. This may have 2-3 day delay.
Didn’t get cashback?
If you can’t find the cashback in your transactions, check your App Inbox. You will not get an SMS for interest cashback.
If there is still no cashback 24 hours after your payment was posted, you can contact support in the GCash app:
- Go to Transactions
- Select your full GLoan payment
- Tap Get Help > “This payment didn’t reflect in my GLoan account”
- Select I haven’t received my cashback in GGives or GLoan