Contact your GInsure Insurance Provider
For GInsure claims, refunds, cancellations, update of account information, or any questions about your insurance policy, please contact your corresponding insurance provider directly.
You may refer to the table below to know how you can contact your insurance provider:
| Company | Hotline |
Facebook Messenger |
Insurance Products | |
| Singlife | (02) 8299-3737 | Singlife Philippines | help@singlife.com |
|
| InsuranceKo | N.A. | N.A | gcashinsure-support@insuranceko.ph | SMS Insure |
| InLife Insular Life | (02) 8876-1800 or Toll Free 1-800-10-4678527 | @InsularLifePH | N.A. |
|
| Insular Health Care | (02) 8813-0131 local 8364 or (02 8813-0131 (Press 1) 1-800-10-8177857 | @insularhealthcareph | N.A |
|
| Generali Philippines |
(02) 8580-6600 09178941135 (Globe) 09399251505 (Smart) 09328671136 09257755089 (Sun) |
@GeneraliPH | customercare@generali.com.ph |
|
| FPG Philippines | (02) 8859-1200 | @fpginsurance.ph | phcustomercare@fpgins.com |
|
| CHUBBS | (02) 8849-6000 | N.A. | philippines.cs@chubb.com | Bill Protect |
| Cebuana Lhuillier | (02)8895-1093 | @cebuanalhuillier | cebuanacares@pjhuillier.com |
|
| BPI MS Insurance | (02) 8840-9000 | N.A. | insure@bpims.com | Compulsory Third Party Liability (CPTL) |
| Kwik.Insure | (02) 8626-3289 | @kwikinsure | support@kwik.insure |
|
| PGA SOMPO Insurance Corporation | (02) 8811-3417 | @pagasompo | inquiry@pagasompo.com | Online Shopping Insurance |
| ETiQa | (02) 8890-1758 | @etiqaphilippines | customersupport@etiqa.com.ph |
|
| Malayan Insurance Philippines | (02) 8628-8600 | @MalayanInsurancePH | csc@malayan.com | Pet Insure (Dog) |
| Standard Insurance | (02) 8845-1111 | @StandardInsurancePH | teamonline@standard-insurance.com |
|
| Pru Life UK | (632) 8887 5433 within Metro Manila or 1 800 10 7785465 for domestic toll- free hotline |
@prulifeukofficial | contact.us@prulifeuk.com.ph | PRUPersonal Accident |
|
Sun Life |
(+632) 88499888
|
N.A. | sunlink@sunlife.com | Sun Life Accident and Term Insurance |
Need more help?
After purchasing a policy, you will receive a confirmation via your GCash app inbox. You can also view it via your transaction history. If you have additional clarifications about this, please submit a ticket here.
If you need any support from GCash about your policy, you may submit a ticket accordingly: