Contact your GInsure Insurance Provider
For GInsure claims, refunds, cancellations, update of account information, or any questions about your insurance policy, please contact your corresponding insurance provider directly.
Tap on the insurance provider below to view their information and contact details:
BPI MS Insurance
- Hotline: (02) 8840-9000
- Email Address: insure@bpims.com
- Insurance Product: Compulsory Third Party Liability (CTPL)
Cebuana Lhuillier
- Hotline: (02) 8895-1093
- Facebook Messenger: @cebuanalhuillier
- Email Address: cebuanacares@pjhuillier.com
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Insurance Products:
- Personal Accident Basic
- EmployeeCare
- DriverCare
CHUBB
- Hotline: (+632)7756-5410, Monday to Friday, 9:00 AM-5:00 PM, excluding public holidays
- Email Address: gcashcustomerinquiries@chubb.com
- Website: www.chubbclaims.com.ph
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Insurance Products:
- Bill Protect
- Online Shopping Protect
- Send Money Protect
ETiQa
- Hotline: (02) 8890-1758
- Facebook Messenger: @etiqaphilippines
- Email Address: customersupport@etiqa.com.ph
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Insurance Products:
- Full Phone Protection
- Phone Screen Protect
FPG Philippines
- Hotline: (02) 8859-1200
- Facebook Messenger: @fpginsurance.ph
- Email Address: phcustomercare@fpgins.com
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Insurance Products:
- MyPAP Mate
- MyCTPL Mate
- Home Fire Protect
Generali Philippines
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Hotline:
- (02) 8580-6600
- 09178941135 (Globe)
- 09399251505 (Smart)
- 09328671136
- 09257755089 (Sun)
- Facebook Messenger: @GeneraliPH
- Email Address: customercare@generali.com.ph
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Insurance Products:
- GenProtect Basic 50
- GenProtect Basic 100
- GenProtect Plus 50
- GenProtect Plus 100
InLife Insular Life
- Hotline: (02) 8876-1800 or Toll Free 1-800-10-4678527
- Facebook Messenger: @InsularLifePH
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Insurance Products:
- Premium Protect
- Premium
InsuranceKo
- Email Address: gcashinsure-support@insuranceko.ph
- Insurance Product: SMS Insure
Insular Health Care
- Hotline: (02) 8813-0131 local 8364 or (02) 8813-0131 (Press 1) 1-800-10-8177857
- Facebook Messenger: @insularhealthcareph
-
Insurance Products:
- ER Care All-in 80 Adults
- ER Care Booster 100 Premium
- ER Care Booster 60
- ER Care Booster 100
- MedConsult Seniors
- MedConsult Adults
- ER Care All-In 100 Adults
- ER Care Booster 80 Premium
- ER Care Booster 60 Premium
- ER Care Booster 80
- ER Care Basic 50
- ER Care All-in 100 Adults Premium
- ER Care All-in 80 Adults Premium
Kwik.Insure
- Hotline: (02) 8626-3289
- Facebook Messenger: @kwikinsure
- Email Address: support@kwik.insure
-
Insurance Products:
- Comprehensive Vehicle Insurance Product
- Compulsory Third Party Liability (CTPL)
Malayan Insurance Philippines
- Hotline: (02) 8628-8600
- Facebook Messenger: @MalayanInsurancePH
- Email Address: csc@malayan.com
-
Insurance Products:
- Pet Insure (Dog)
- Travel Master with COVID-19
- Negosyo Insure
PGA SOMPO Insurance Corporation
- Hotline: (02) 8811-3417
- Facebook Messenger: @pagasompo
- Email Address: inquiry@pagasompo.com
- Insurance Product: Online Shopping Insurance
Pioneer
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Hotline:
-
0917 522 0397
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0917 832 1638
-
- Email Address: applyofwinsurance@pioneer.com.ph
- Insurance Product: OFW Insurance
Pru Life UK
-
Hotline:
- (02) 8887 5433 within Metro Manila
- 1 800 10 7785465 for domestic toll-free hotline
- Facebook Messenger: @prulifeukofficial
- Email Address: contact.us@prulifeuk.com.ph
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Insurance Products:
- PRUPersonal Accident
- PRUPersonal Accident Jr.
Singlife
- Hotline: (02) 8299-3737
- Facebook Messenger: Singlife Philippines
- Email Address: help@singlife.com
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Insurance Products:
- Dengue with FREE COVID-19 Cover
- Cash for Medical Costs
- Cash for Income Loss (Any Cause)
- Cash for Income Loss (Accidents Only)
- Cash for Goals (Education)
- Cash for Goals
- 100-in-1
- 3-in-1 Protection Plan
- Ready, Set, Grow
Standard Insurance
- Hotline: (02) 8845-1111
- Facebook Messenger: @StandardInsurancePH
- Email Address: teamonline@standard-insurance.com
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Insurance Products:
- Car Protect
- Compulsory Third Party Liability (CTPL)
- Pet Health
- Travel Protect Saver Plus
- Travel Protect International
Sun Life
-
Hotline:
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(02) 8849-9888
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PLDT Toll-free: 1-800-10-7865433 (outside Metro Manila)
-
- Email Address: sunlink@sunlife.com
- Insurance Product: Sun Life Accident and Term Insurance
Need more help?
After purchasing a policy, you will receive a confirmation via your GCash app inbox. You can also view it via your transaction history. If you have more questions about the confirmation of your policy, please click here to ask.
If you need any support from GCash about your policy, you may ask for help by tapping below: